These Terms and Conditions govern your use of the jili10 platform. By registering an account and using any part of the service — including sports betting, casino-style games, promotions, and withdrawals — you agree to the rules set out on this page. Please read them carefully before you start playing.
These terms apply to all registered players on jili10. Sections are organised by topic so you can find what you need quickly.
To register and use jili10, you must be at least 18 years of age and a resident of the Philippines. By creating an account, you confirm that you meet both of these requirements and that all information you provide during registration is accurate, complete, and up to date. Each player is permitted to hold only one account on the platform — duplicate accounts are not allowed and may result in the suspension or permanent closure of all associated accounts. You are responsible for keeping your login credentials secure and must not share your username or password with any other person. If you suspect that your account has been accessed without your authorisation, you must notify the jili10 support team immediately so that appropriate action can be taken. jili10 reserves the right to request identity verification documents at any point, and accounts that cannot be verified may be restricted from withdrawals until the verification process is completed. Providing false information during registration or verification is a serious breach of these terms and may result in account termination and forfeiture of any pending balance.
jili10 accepts deposits and processes withdrawals exclusively in Philippine Pesos (₱) via GCash and Maya. All transactions are conducted through these two e-wallet channels, and players are responsible for ensuring that the GCash or Maya account linked to their jili10 profile belongs to them personally — third-party payment arrangements are not permitted. Minimum and maximum deposit and withdrawal amounts are displayed within the account dashboard and may be adjusted from time to time based on account tier or verification status. Withdrawal requests are processed within the timeframe stated in the account dashboard, and VIP members benefit from faster processing and higher withdrawal limits as part of their tier benefits. jili10 does not charge fees for standard deposits or withdrawals, but players should be aware that their e-wallet provider may apply its own transaction charges. Any funds deposited in error or through an unauthorised payment method may be reversed, and jili10 reserves the right to withhold withdrawal processing pending investigation if there is reasonable suspicion of fraudulent activity. Players are encouraged to review the FAQ page for step-by-step guidance on how to complete deposits and withdrawals correctly.
All bonuses and promotional offers available on jili10 are subject to specific terms and conditions that are published alongside each offer on the Promotions page. Wagering requirements, eligible games, minimum deposit thresholds, and expiry periods vary between promotions, and players are responsible for reading and understanding the specific terms of each offer before claiming it. Bonuses are credited to your account balance after a qualifying deposit is confirmed, and they must be used within the validity period stated in the promotion details — expired bonuses are forfeited automatically. Attempting to abuse promotional offers — including creating multiple accounts to claim the same bonus, using bonus funds in a manner inconsistent with the stated wagering requirements, or engaging in any form of bonus exploitation — is a breach of these terms and may result in the cancellation of the bonus and any winnings derived from it. jili10 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, and the most current version of each promotion's terms will always be the version displayed on the Promotions page at the time of claiming. Players who have questions about a specific promotion's terms are encouraged to consult the FAQ before depositing.
All sports bets placed on jili10 are subject to the specific rules applicable to the sport, competition, and market selected at the time of placing the wager. Pre-match bets are settled based on the official result of the event as recognised by the relevant governing body, and live in-play bets are settled based on the state of play at the time the bet was accepted by the platform. In the event of a match being abandoned, postponed, or cancelled, bets will be settled in accordance with the rules applicable to that sport and market — details are available in the FAQ section. Casino-style game results are determined by certified random number generation processes, and jili10 does not manipulate game outcomes in any way. Any technical malfunction that affects the outcome of a game round or sports bet will be investigated, and jili10 reserves the right to void affected bets or game rounds where a malfunction is confirmed. Players who believe a settlement error has occurred should contact the support team promptly, as disputes raised after an extended period may not be eligible for review. Winnings from all game types are credited to the account balance in Philippine Pesos immediately upon settlement.
The jili10 VIP programme rewards regular players with enhanced benefits including higher withdrawal limits, exclusive cashback rates, and priority payout processing, with specific benefits varying by tier level as described on the VIP page. VIP tier advancement is based on cumulative wagering activity over a defined period, and the criteria for each tier are published on the VIP page and may be updated from time to time. VIP status and associated benefits are personal to the account holder and cannot be transferred to another account or player. jili10 reserves the right to adjust VIP tier criteria, benefits, and the structure of the programme at any time, and any such changes will be communicated to affected players via the platform. Misuse of VIP benefits — including attempting to exploit cashback structures or withdrawal limit increases through irregular wagering patterns — may result in VIP status being reviewed or revoked. Players who have questions about their current VIP tier or how to advance should refer to the VIP page or contact the support team directly.
jili10 is committed to providing a safe and enjoyable entertainment environment for all Filipino players, and responsible gaming is a core part of how the platform operates. Players are encouraged to set personal deposit limits, session time reminders, and to take breaks from play whenever they feel that their gaming activity is becoming difficult to manage. If you believe that you or someone you know may be experiencing problem gambling, we strongly encourage you to visit the Responsible Gaming page for practical tools, guidance, and links to support resources available in the Philippines. jili10 reserves the right to impose account restrictions, cooling-off periods, or permanent self-exclusion at the request of the player or where the platform identifies patterns of play that suggest a player may be at risk. Players who are self-excluded from the platform must not attempt to register new accounts during the exclusion period, and any accounts opened in breach of a self-exclusion will be closed and any balance may be forfeited. The responsible gaming tools available on jili10 are designed to help players stay in control, and we encourage all players to use them proactively rather than reactively.
jili10 collects and processes personal data provided by players during registration, verification, and ongoing use of the platform in accordance with the Privacy Policy, which forms part of these Terms and Conditions. Personal data is used for the purposes of account management, identity verification, payment processing, fraud prevention, and compliance with applicable regulations. jili10 does not sell personal data to third parties, and data is only shared with service providers and partners where necessary to operate the platform and process transactions. Players have the right to request access to the personal data held about them and to request corrections where information is inaccurate — requests of this nature should be directed to the support team at the contact details provided in the footer of this page. By using the jili10 platform, you consent to the collection and use of your personal data as described in the Privacy Policy. Players are encouraged to review the Privacy Policy in full to understand how their data is handled and what rights they have under applicable Philippine data protection law.
Players must not use the jili10 platform for any unlawful purpose or in any manner that could damage, disable, or impair the platform's operation or the experience of other players. Prohibited conduct includes but is not limited to: creating multiple accounts to exploit bonuses or promotions; using automated software, bots, or scripts to interact with the platform; colluding with other players to manipulate game or betting outcomes; engaging in any form of money laundering or using the platform to process funds derived from illegal activity; and attempting to reverse-engineer, copy, or exploit any part of the platform's software or content. jili10 monitors account activity for signs of prohibited conduct and reserves the right to suspend or permanently close any account where such conduct is suspected, with or without prior notice. Where prohibited conduct results in financial loss to jili10 or other players, the platform reserves the right to recover those losses from the account balance of the player responsible. Players who become aware of prohibited conduct by other users are encouraged to report it to the support team so that appropriate action can be taken promptly.
jili10 reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, players will be notified via a notice on the platform, and the updated terms will take effect from the date of publication. Continued use of the platform after updated terms have been published constitutes acceptance of the revised terms. It is your responsibility to review these Terms and Conditions periodically to stay informed of any changes that may affect your use of the platform. These Terms and Conditions are governed by and construed in accordance with applicable Philippine law, and any disputes arising from your use of the platform that cannot be resolved through the support team will be subject to the jurisdiction of the appropriate courts in the Philippines. If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect. For any questions about these terms, please contact the support team at the email address listed in the footer of this page or visit the FAQ page for further guidance.
Common questions Filipino players ask about account rules, payments, and bonuses.
No. Each player is permitted to hold only one account on jili10. Opening multiple accounts — whether to claim bonuses more than once or for any other reason — is a breach of these Terms and Conditions. If duplicate accounts are detected, all associated accounts may be suspended or permanently closed, and any balances or pending withdrawals may be forfeited. If you have accidentally created a duplicate account or are having trouble accessing your existing account, please contact the support team at the email address in the footer of this page rather than registering again. The FAQ page also has guidance on account access issues.
If you request a withdrawal before completing the wagering requirements attached to a bonus, the bonus amount and any winnings derived from it may be removed from your balance before the withdrawal is processed. Each promotion on jili10 has its own specific wagering requirements, eligible games, and expiry period, all of which are published on the Promotions page alongside the offer. It is important to read the full terms of any promotion before claiming it so that you understand exactly what is required to convert bonus funds into withdrawable winnings. If you have questions about the wagering status of a specific bonus, the support team can provide clarification.
If you wish to close your account or request a self-exclusion period, please contact the jili10 support team directly at the email address listed in the footer of this page. Self-exclusion requests are processed promptly, and once a self-exclusion is in place, you must not attempt to open a new account during the exclusion period. For more information about the responsible gaming tools available on the platform — including deposit limits, session reminders, and cooling-off periods — visit the Responsible Gaming page. We encourage all players who feel that their gaming activity is becoming difficult to manage to reach out to the support team or use the self-help tools available on the platform.
Yes. When material changes are made to these Terms and Conditions, jili10 will publish a notice on the platform to inform players. The updated terms take effect from the date they are published, and continued use of the platform after that date constitutes your acceptance of the revised terms. We recommend bookmarking this page and reviewing it periodically so that you are always aware of the current rules that apply to your account. If you have questions about a specific change or how it affects your account, the support team is available to help — contact details are in the footer of this page.
Registration is free and takes just a few minutes on your Philippine smartphone. Deposit via GCash or Maya in Philippine Pesos and start betting on sports or playing casino-style games right away.